A Tale of Two Five-Thirties
- Post By: Greg Crumpton
- Date:
- Category: Blog
5:30 PM: It is crazy. Trying to “wrap-it-up” with two or three calls on the way home, small and large celebrations from the day and (re)connections finally made after a handful of texts and voicemails. What to do for dinner? What city are you in? Are the girls fed? What time will you be home? […]
Read MoreThere is Always a Line… for Great Service
- Post By: Greg Crumpton
- Date:
- Category: Blog
There is always a line. That is what I kept seeing and saying to myself every time I drove by the Park Road Shopping Center in Charlotte, NC. Turns out that Shake Shack has just opened a new store there and people are clamoring to get in. On most Saturdays, like many folks, I have […]
Read MoreMission Still Being Accomplished
- Post By: Greg Crumpton
- Date:
- Category: Blog
“To convey to my customers a willing and conscientious effort to be a single-source representative with a desire to share my experience, knowledge and expertise in order to minimize or eliminate the mechanical problems that may be a burden to them.” John W. Crumpton Circa 1990 Those were the exact words I read from […]
Read MoreUnknowingly Thankful
- Post By: Greg Crumpton
- Date:
- Category: Blog
Yes, that was what went through my mind as I sat on a bench at the foot of a ski slope on Thanksgiving morning watching the countless skiers and snowboarders having the first run of the season. I have never snow skied before, and most likely will never take it up, but it was fun […]
Read MoreThe Resignation
- Post By: Greg Crumpton
- Date:
- Category: Blog
You’re what? That’s right, eventually we all hear this. A person you have worked hard with, nurtured, tutored, coached, guided, etc. has decided to leave you. Sometimes it’s hard to hear. Actually, most of the time it’s hard to hear. If the person wasn’t performing well or needed help, then you either helped them or […]
Read MoreWe Are Safe, and Yes, Secure
- Post By: Greg Crumpton
- Date:
- Category: Blog
It’s early, the joy of getting some years behind us is that we sleep really late into the morning …. Not! But, early it was and I had just spent a great night at a dear friend’s house up in a very beautiful part of Virginia with he and his family. Having a few quiet […]
Read MoreCulture: You Can’t Fake It
- Post By: Greg Crumpton
- Date:
- Category: Blog
by Greg Crumpton Some things you can fake. Friends, resumes, GPA’s while in school, et cetera. These things can be, but are often not, fact-checked. Culture is not an item that fits into this category. What is culture? It’s the feeling you get in your gut when you hear members of families, companies, clubs or […]
Read MoreIt Isn’t About the Points
- Post By: Greg Crumpton
- Date:
- Category: Blog
“May I have my water?” I asked politely as I finished checking in. “We don’t have any water,” the young man working the front counter responded. “It doesn’t have to be chilled, just a couple of bottles of room temp water is fine,” I said. “We don’t have ANY water,” he relays with a bit […]
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